South Africa Adventures

Accessibility Statement for South Africa Adventures

South Africa Adventures is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

Our Commitment to Accessibility

We believe that everyone should have equal access to information and services, regardless of their abilities. To uphold this principle, we are dedicated to:

  • Designing and developing our website to meet or exceed WCAG 2.1 AA standards.
  • Regularly reviewing and testing our website for accessibility issues.
  • Providing alternative formats for content when requested.
  • Training our staff on accessibility best practices.
  • Working with assistive technology users to identify and address accessibility barriers.

Accessibility Features

We have implemented the following features to enhance accessibility:

  • Semantic HTML: We use semantic HTML elements to structure our content, making it easier for screen readers to understand.
  • Alternative Text: All images have descriptive alternative text ( Image of a stunning sunset over Table Mountain, Cape Town, South Africa ) to convey their meaning to users who cannot see them.
  • Keyboard Navigation: Our website can be navigated using a keyboard alone.
  • Color Contrast: We have ensured sufficient color contrast between text and background to meet WCAG guidelines.
  • Resizable Text: Users can increase or decrease the text size without loss of content or functionality.
  • Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for.
  • Forms: All form elements are properly labeled and provide clear instructions.
  • Video Captions: Videos include captions for users who are deaf or hard of hearing.
  • ARIA Attributes: We use ARIA attributes to provide additional information to assistive technologies.

Known Limitations

Despite our best efforts, there may be some limitations on our website. We are aware of the following potential issues and are working to address them:

  • Some older PDF documents may not be fully accessible. We are in the process of remediating these documents or providing alternative formats.
  • Third-party content (e.g., embedded videos from external platforms) may not be fully accessible. We encourage third-party providers to improve the accessibility of their content.

Browser Compatibility

Our website is designed to be compatible with the following browsers and assistive technologies:

  • Chrome (latest version)
  • Firefox (latest version)
  • Safari (latest version)
  • Microsoft Edge (latest version)
  • JAWS (latest version)
  • NVDA (latest version)
  • VoiceOver (latest version)

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

South Africa Adventures Accessibility Team
Email: accessibility@southafricaadventures.com
Phone: +27 63 471 8149
Address: 12 Long Street, Cape Town, 8001, South Africa

We will do our best to respond to your inquiry within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility inquiry, you may file a formal complaint with the South African Human Rights Commission (SAHRC):

South African Human Rights Commission
Website: https://www.sahrc.org.za/
Phone: +27 89 226 8671
Address: SAHRC House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001, South Africa

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continually improving the accessibility of our website. We regularly review our website and implement updates to ensure that it meets the needs of all users.

Conformance Status

This website conforms to WCAG 2.1 level AA.

Date

This accessibility statement was last updated on October 26, 2026.

Accessible Tour Examples

South Africa Adventures offers a range of tours designed with accessibility in mind. Here are a few examples:

  • Wheelchair-Friendly Safari in Kruger National Park: This tour uses specially adapted safari vehicles with ramps and comfortable seating for wheelchair users. Photograph of a wheelchair-accessible safari vehicle in Kruger National Park, surrounded by elephants. Guides are trained to assist guests with mobility impairments.
  • Cape Town City Tour with Audio Description: This tour features audio descriptions of key landmarks and attractions, making it accessible to visually impaired guests. Image of a tour guide in Cape Town using audio description to explain the history of the Castle of Good Hope to a group.
  • Accessible Wine Tasting in Stellenbosch: This tour includes visits to wineries with accessible tasting rooms and pathways. A group of people enjoying wine tasting at an accessible winery in Stellenbosch, one person is using a wheelchair. The wineries also offer Braille menus.
  • Guided Hiking Tour for People with Hearing Impairments: This tour employs sign language interpreters and visual aids to ensure that guests with hearing impairments can fully participate in the experience. A hiking tour group in the Drakensberg mountains, with a sign language interpreter communicating with a hiker.
  • Sensory Garden Visit at Kirstenbosch Botanical Garden: This specialized garden offers a tactile and olfactory experience for visitors with sensory sensitivities. A person touching a plant in the sensory garden at Kirstenbosch Botanical Garden, with various textured plants in view.

Tips for Using Assistive Technology on Our Website

To get the most out of our website when using assistive technology, we recommend the following:

  • Use the latest version of your assistive technology. Newer versions typically offer better compatibility and features.
  • Enable headings navigation in your screen reader. This will allow you to quickly jump between sections of a page.
  • Use the "skip to main content" link. This link, located at the top of each page, allows you to bypass the navigation menu and go directly to the page's main content.
  • Adjust your browser's zoom level. Increasing the zoom level can make text and images easier to see.
  • Customize your browser's color scheme. You can adjust the colors of text and background to improve contrast.

Contact Us for Assistance

Our team is available to assist you with any accessibility-related questions or concerns. Please do not hesitate to contact us using the information provided above. We are committed to providing excellent customer service and ensuring that all of our visitors have a positive experience on our website.